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Can
I custom-order a special size for my doormat?
We
are unable to customize the size of the doormats. They
only come in the sizes available in our on-line catalogue.
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How
do I remove the white film off of a rubber
doormat?
We
recommend cleaning the rubber mats with dish soap and
water.
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Do
your doormats have a warranty?
All
of our items have a 1-year warranty against workmanship
defect.
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Are
the cast
aluminum and aluminum doormats functional?
These
doormats are designed mainly for decorative purposes.
However, they are somewhat functional.
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Some
of your doormats take 2-3 weeks to leave the warehouse.
Can I get them sooner?
Unfortunately
we are not able to speed up the amount of time it takes
items to leave the warehouse.
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Will
the cast aluminum and aluminum doormats become slippery
when it rains?
Yes,
they will be slippery when wet, and they may freeze in
cold weather.
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Do the coir
doormats shed?
Yes
they do shed, as coir is a natural fiber.
-
Do you customize logos for the doormats?
Unfortunately,
we are not able to offer customized logos for our doormats.
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Can I return my personalized
doormat?
We
are not able to accept returns of personalized items.
If you receive your doormat damaged or misspelled, please
contact us and we will have a replacement sent to you
at no charge.
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What doormat do you recommend for use in high traffic
areas?
We recommend the Cape
Cod mats for high-traffic areas. They are very effective
at trapping dirt and snow.
-
How do the wooden
doormats work?
The
wooden doormat are slatted, a functional design which
allows dirt and water to fall through the slats so the
doormat dries quickly and remains mildew-free.
